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Privacy Policy

Last updated: 17.02.2026

Trans Europe Services respects your privacy and is committed to protecting personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

1. Data Controller

Trans Europe Services
Sofia, Bulgaria
VAT: BG205403605
1. Data Controller: office@transeuropeservices.com

2. Personal Data We Collect

We collect personal data only when you voluntarily contact us through our inquiry form or via email.

  • Full name
  • Email address
  • Phone number (if provided)
  • Company name (if provided)
  • Information included in your message

3. Purpose of Processing

  • Responding to inquiries
  • Providing freight transport quotations
  • Potential business communication

4. Legal Basis

Processing is based on:

  • Article 6(1)(b) GDPR - pre-contractual steps
  • Article 6(1)(f) GDPR - legitimate interest

5. Hosting & Infrastructure

Our website is hosted and protected by Cloudflare, which may process technical data such as IP addresses and connection metadata for security and performance purposes.

Email communications are processed through our cPanel email provider.

6. Data Retention

Inquiry data is retained only as long as necessary to respond and conduct potential business follow-up, typically up to 12 months.

7. Data Sharing

We do not sell or rent personal data. Information may only be shared with hosting providers, email service providers, or authorities when legally required.

8. Your Rights

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to lodge a complaint with the Bulgarian data authority

To exercise your rights, contact us at: office@transeuropeservices.com